Musings Archives - Trymata https://www1.trymata.com/blog/category/musings/ Mon, 21 Aug 2023 18:03:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 https://trymata.com/wp-content/uploads/2022/09/cropped-Trymata-blog-logo-1000x1000-px-32x32.png Musings Archives - Trymata https://www1.trymata.com/blog/category/musings/ 32 32 226506926 Understanding the difference between user research & user testing https://trymata.com/blog/2023/07/17/understanding-user-research-user-testing-difference/ https://trymata.com/blog/2023/07/17/understanding-user-research-user-testing-difference/#respond Mon, 17 Jul 2023 21:29:15 +0000 https://trymata.com/?p=20172 What's the difference between user testing and user research? User testing is just one part of the broader set of strategies and approaches termed "user research" – learn how they fit together!

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]]> https://trymata.com/blog/2023/07/17/understanding-user-research-user-testing-difference/feed/ 0 20172 Finding the value in your old UX research data https://trymata.com/blog/2023/04/28/finding-value-old-ux-research-data/ https://trymata.com/blog/2023/04/28/finding-value-old-ux-research-data/#respond Fri, 28 Apr 2023 17:12:48 +0000 https://trymata.com/?p=19702 Too often, UX research data ends up shelved and never used again after the initial project & presentation. How can we get more from our data?

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]]> https://trymata.com/blog/2023/04/28/finding-value-old-ux-research-data/feed/ 0 19702 What are the Gestalt Principles, and why are they important for UX? https://trymata.com/blog/2022/08/10/gestalt-principles-and-ux/ https://trymata.com/blog/2022/08/10/gestalt-principles-and-ux/#respond Wed, 10 Aug 2022 17:41:06 +0000 https://www.trymyui.com/blog/?p=18838 It is critical to understand the fundamentals of design in order to meeting the customer's needs and create an efficient user interface. The Gestalt Principles are some of the most important pieces of knowledge for any designer and have real impacts on how the user interprets information. This article will define the Gestalt Principles and analyze how they’re impactful for UX and UI.

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]]> https://trymata.com/blog/2022/08/10/gestalt-principles-and-ux/feed/ 0 18838 How product analytics and usability testing go hand-in-hand https://trymata.com/blog/2022/08/08/product-analytics-and-usability-testing/ https://trymata.com/blog/2022/08/08/product-analytics-and-usability-testing/#respond Mon, 08 Aug 2022 19:54:10 +0000 https://www.trymyui.com/blog/?p=18830 Better usability and digital experience create better products. How exactly does usability testing go hand...

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]]> https://trymata.com/blog/2022/08/08/product-analytics-and-usability-testing/feed/ 0 18830 Digital customer experience: Digital experience and customer experience combined https://trymata.com/blog/2022/08/05/digital-customer-experience/ https://trymata.com/blog/2022/08/05/digital-customer-experience/#respond Fri, 05 Aug 2022 16:56:55 +0000 https://www.trymyui.com/blog/?p=18816 Before discussing the differences between a digital experience (DX) and customer experience (CX), one thing should be clear: DX and CX are closely related. Therefore, most companies often use these terms interchangeably. Remember, the digital experience is the key component of the overall customer experience strategy. As well, there is the concept of digital customer experience.

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]]> https://trymata.com/blog/2022/08/05/digital-customer-experience/feed/ 0 18816 What is digital experience? https://trymata.com/blog/2022/08/03/digital-experience/ https://trymata.com/blog/2022/08/03/digital-experience/#respond Wed, 03 Aug 2022 17:28:58 +0000 https://www.trymyui.com/blog/?p=18800 As the name indicates, it’s an interaction between a user or customer and the employee or company by using digital technologies. This interaction can be between B2B and B2C by using digital technologies. It allows companies and organizations to get rid of paper processes and create services that can be run through modern technologies and the internet. If we talk about digital experience design, it should be intelligent, omni-channel, personalized, and relevant. When you ask people to define the digital experience, you’ll get different answers, but all of them will be relevant.

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]]> https://trymata.com/blog/2022/08/03/digital-experience/feed/ 0 18800 8 key components of excellent customer experience https://trymata.com/blog/2022/08/01/key-components-of-excellent-customer-experience/ https://trymata.com/blog/2022/08/01/key-components-of-excellent-customer-experience/#respond Mon, 01 Aug 2022 19:28:54 +0000 https://www.trymyui.com/blog/?p=18787 Nowadays, it’s not difficult for people to distinguish between good and bad customer service. Do you know providing an excellent customer experience is an art, and learning that art isn’t easy? Before going into the details of key components of excellent customer experience, it’s essential to know the difference between good and poor customer service. 

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]]> https://trymata.com/blog/2022/08/01/key-components-of-excellent-customer-experience/feed/ 0 18787 10 must-have WooCommerce plugins to improve customer experience https://trymata.com/blog/2022/07/29/improve-customer-experience-woocommerce-plugins/ https://trymata.com/blog/2022/07/29/improve-customer-experience-woocommerce-plugins/#respond Fri, 29 Jul 2022 18:50:09 +0000 https://www.trymyui.com/blog/?p=18754 In a nutshell, customer experience, or CX, is your customer’s perception of their experience with your brand. It focuses on your relationship with your customers. It also includes every interaction you have with them, no matter how brief, even if it didn’t lead to a purchase. How customers view your brand impacts your bottom line and revenue in the long run. So, how do you improve customer experience?

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]]> https://trymata.com/blog/2022/07/29/improve-customer-experience-woocommerce-plugins/feed/ 0 18754 Digital experience vs. user experience https://trymata.com/blog/2022/07/27/digital-experience-vs-user-experience/ https://trymata.com/blog/2022/07/27/digital-experience-vs-user-experience/#respond Wed, 27 Jul 2022 20:19:13 +0000 https://www.trymyui.com/blog/?p=18755 So, digital experience and user experience are trending buzzwords right now. But what does it mean? And how can it benefit you? In this article, we are going to explore what user experience and digital experience are, and what the difference between them is.

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]]> https://trymata.com/blog/2022/07/27/digital-experience-vs-user-experience/feed/ 0 18755 It’s just not working: How to break up with bad UX design https://trymata.com/blog/2022/07/22/break-up-with-bad-ux-design/ https://trymata.com/blog/2022/07/22/break-up-with-bad-ux-design/#comments Fri, 22 Jul 2022 14:16:21 +0000 https://www.trymyui.com/blog/?p=18736 Ours truly is the great age of technology, and that means that your work in the IT field isn’t just in demand, it’s always engaging. Whether you’re a programmer, a software engineer, a designer, or a product manager, every day brings new challenges and new opportunities to innovate, learn, and expand your skills.

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